Frequently Asked Questions

This is an independent, educational online directory providing neutral factual information about online gaming platforms available in the UK market. We are not a gambling operator. We do not accept deposits, run games, or encourage participation in gambling activities. Our purpose is to help adults access clear, unbiased information.

No. This directory is entirely independent. We do not receive commercial payments, commissions, referral fees, or any other incentives from the platforms we profile. All information is gathered from publicly available sources and is presented without commercial bias.

We review official platform websites, publicly accessible UK Gambling Commission registers, publicly available user-experience accounts, and third-party regulatory sources. We do not create accounts on platforms or make deposits in the process of compiling profiles. Information is presented factually and updated periodically.

This website is intended for UK residents aged 18 and over who wish to access educational information about online gaming platforms. It is not intended for children, for persons who have self-excluded from gambling, or for residents in jurisdictions where online gambling is prohibited.

GAMSTOP is the UK's national online self-exclusion scheme, operated free of charge. When you register with GAMSTOP, all UK Gambling Commission-licensed online gambling operators are required to block your access to their services. You can register for exclusion periods of 6 months, 1 year, or 5 years at gamstop.co.uk.

The National Gambling Helpline, operated by GamCare, is available free 24 hours a day on 0808 8020 133. GambleAware (begambleaware.org) also provides information, resources, and referrals to treatment services. Gordon Moody (gordonmoody.org.uk) offers residential treatment for severe gambling disorders.

UK Gambling Commission-licensed operators are required to offer customers the ability to set deposit limits on their accounts. These can typically be set as daily, weekly, or monthly limits. Operators must action any request to reduce a limit immediately, while increases may be subject to a cooling-off period. Many operators also offer loss limits and session time limits.

If you are concerned about your gambling, the first step is to contact the National Gambling Helpline on 0808 8020 133 (free, 24/7). You can also self-exclude immediately via GAMSTOP (gamstop.co.uk) and use your bank's gambling block feature. Visit our Responsible Gaming page for detailed guidance on all available support options.

We collect minimal data. We use essential cookies to store your age verification and cookie consent preferences (in your browser's local storage — no personal data is sent to our servers for this). We may use anonymous analytics to understand page traffic. We do not collect your name, email, or any personally identifying information unless you contact us directly. See our Privacy Policy for full details.

Under UK GDPR, you have the right to request erasure of personal data we hold about you. As we collect very little data, the most common request is for deletion of any correspondence data. Please submit your request at info@camdenpickpulse.co.uk and we will respond within 30 days.

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